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PRIVACY POLICY

Harbor 17 values its customer's privacy and time. We do our very best to keep your information private and secure. Below are some of the measures we take to do so. In addition, you will find what information we collect and how we use it. Harbor strives to meet and exceed all GDPR regulations. As always, if you ever have questions regarding our privacy policy, please feel free to contact us at home@harbor17.com. 

Type of Information We Collect

Here is an extensive list of the information we may collect from you while visiting and using our site.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. For purposes to complete orders, we also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), payment and shipping addresses, comments, feedback, product reviews, recommendations, and personal profile.

How + Why We Collect Your Information

We're really only interested in collecting the information we need to better serve you. Here's how:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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When you opt in to our Email Sign Up via forms, your information is shared with MailChimp and is used and stored on their secure site.

How We Store, Use, Share + Disclose Your Information

You've privacy is of the upmost importance and we only share what is necessary to serve you.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Additionally, we share payment information with PayPal in order to complete your ordering process. 

How We Communicate with You

Don't get us wrong, we like you. But, we're only going to contact you regarding specific inquires & request by you. If you want to be closer friends, you're always welcome to subscribe to our email list.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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If you don’t want us to process your data anymore, please contact us at home@harbor17.com or send us mail to: 250 Warrior Mountain Rd, Tryon NC 28782.

Tracking Your Personal Information

We do try to keep up with what our visitors like and  what interest them - but in a GDPR friendly way.

We use Google Analytics to track personal information as you visit the site. Google is our Data Processor. In order to further ensure your privacy, we have enabled IP Anonymization to secure and protect your IP Address, which is considered to be Personal Information.

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Google Analytics is an external service collects information regarding, but not limited to, time of visit, pages visited, and time spent on each page of the webpages, referring site details (such as the URI a user came through to arrive at this site), type of web browser, type of operating system (OS), slash version, JavaScript support, screen resolution, and screen color processing ability, & network location. 

Privacy Policy Updates

We'll keep you up-to-date as to any changes right here on our Privacy Policy Page.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If, at any time, you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at home@harbor17.com or send us mail to: 250 Warrior Mountain Rd, Tryon NC 28782.

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