Yes, we require a minimum order of $1,500 for custom-designed gifts. If you don't need that large of an order or need something faster, we can send a mix of similar gifts stocked with products we have on hand. Get in touch at home@harbor17.com to see how we can best serve you.

Please let us know if you would like a specific type of product included as part of your gift, such as a throw or a chocolate bar. We're happy to accommodate if possible. We hand-select items for each gift and although we cannot guarantee the availability of specifically named products, we will do our best to accommodate each special request by incorporating a similar type of item. Please indicate such requests during checkout. Please note, any changes, including but not limited to, packaging, shipping courier or time, or contents will be at the Buyer's expense.

We will gladly include your company’s logo on a letterhead or notecard. Currently, we do not offer custom logos on the actual gift items themselves but are able to outsource this service. Additionally, companies may send us their items such a branded products, business cards, or gift cards to be added to the custom gifts already purchased. The additions should be detailed in your order form prior to the designing process as it could affect the overall design of the gift. If additionas are made after the mock-up, fees for re-designing may occur. Any pre-approved additional items should be mailed to our mailing address prior to our processing of the order no later than two weeks prior to shipping date. Additions to your custom gifts may add to the overall shipping time and possibly shipping rates. If you have questions about a specific item you would like to include, please contact us at home@harbor17.com with any questions prior to your purchase. We reserve the right to use discretion concerning what we will add to custom gifts including, but not limited to, adding multiple items with logos and branding. To preserve the integrity and the intention of the gift, we have purposed our business to indulge and celebrate the recipient. We carefully create an experience that will shower them with appreciation and leave a positive perception of you, the Gifter. We cautiously avoid anything that might leave them feeling like a target of marketing.

Currently, we do not ship any alcohol. We happily including gift items such as corkscrews, barware or even non-alcoholic wine if desired. Please include any specific requests in your order form.

Harbor 17 will provide tracking for you of each individual gift sent at shipment. In the unfortunate event that a gift is returned to us, the Sender, we will notify you immediately. Returned gifts due to an incorrect mailing address will have a repackaging fee of $10 plus the additional shipping fee to resend. All shipping invoices must be paid prior to reshipping the gift. Please note, it is the Buyer's responsibility to follow up with the Recipient to be sure that delivered gifts were in fact received. Harbor 17 is not responsible for lost or stolen gifts. We will do our best in assisting you with any claim the Buyer wishes to pursue. An additional same or similar gift may be purchased to replace any lost/stolen gift and Harbor 17 will certainly work to expedite the order.

Yes, you may order different size gifts in the same order to meet the minimum order requirements. And, yes, we will happily send two "versions" of the same gift. Simply note the request in your order form and give a quantity for each version at check-out. If you wish to share additional information or specific requests for a corporate order, please email us at home@harbor17.com. We respond to emails within 1-2 business days. Please note, that we take great pride in delivering consistent and high-quality gifts. We love small businesses and support them by incorporating their products into our gifts. As each gift is hand-packaged with small-batched made items, there may be minor cosmetic or artistic differences in each gift. On rare occasions, substitutions may occur. Under no circumstance will quality or value ever be compromised.